Solutions Consultant (Presales) - North America

Job Description

Posted on: 
May 13, 2022

About Workato

Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful. 

Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the worlds top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning. 

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities 

We are looking for an exceptional Solutions Consultant (Presales) to join our growing team. In this role, you will work with strategic prospects, customers and partners in their evaluation and adoption of the Workato platform.  You will identify opportunities for leveraging the Workato platform to automate end-to-end business processes by assessing the processes and desired business outcomes of potential and existing customers and demonstrate how Workato can deliver meaningful impacts to their business. You will also be responsible to:

  • Clearly communicate technically complex solutions and ideas to both technical and non-technical audiences while relating all technical solutions back to the underlying business outcome.

  • Lead technical discovery sessions and process analysis exercises to identify automation opportunities and assess technical validation.

  • Lead the design and build for proof-of-concept solutions and determine the ideal presentation approach for ensuring alignment with the requirements of the customer.

  • The above includes developing automations on the Workato platform to connect and automate business processes between different cloud SaaS applications as well as on premise applications via APIs. 

  • Assess process flows for integration, automation opportunities and design the most effective technology solution to achieve the desired business outcomes.

  • Present the potential business value which may be achieved through automation across multiple automation solutions.

  • Develop assets (presentation slides, automation workflows, business requirement documents) which may aid in communicating solutions, processes, or business outcomes to customers and prospects.

  • Provide technical leadership and guidance for both customers and other Workato team members.

  • Lead and conduct training sessions on the Workato platform for both existing customers and projects.

Requirements

Technical Experience

  • Background in information systems, computing, engineering, technical pre-sales or equivalent industry experience preferred.

  • 5+ years of hands-on experience in Solutions and Implementation Consulting.

  • Experience working with Integration, BPM, or RPA platforms such as TIBCO, UIPath, Automation Anywhere, Dell Boomi, Mulesoft, WebMethods, etc.

  • Experience creating, reviewing, and optimizing business process flows.

  • Experience working in customer facing roles in sales or solution consulting.

  • Excellent understanding of APIs and Web Services.

  • Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / JIRA / Five9 a plus.

  • Object Oriented Programming, SQL Database knowledge is a plus.

  • Prior related experience in the domain of business process outsourcing (BPO) is a huge plus.

Required Soft Skills

  • Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact.

  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set.

  • Ability to effectively prioritize tasks and manage time, even under high-pressure situations.

  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

  • Strong project and program management skills.

  • Prior experience working with senior leadership of customers is a plus.

  • Fast learner who can independently conduct extensive research, and synthesize ideas, information and options quickly.

  • Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.

Responsibilities

Job Requirements

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